Frequently Asked Questions
Everything you need to know about your leathercraft journey with Tandy Leather.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
Can I return leather hides if I am not satisfied?
Yes, we accept returns on uncut and unused leather hides within 30 days of purchase. Please ensure the original tags are attached and you have your receipt for a full refund.
Do you offer wholesale pricing for businesses?
We offer tiered membership programs, including Gold and Elite levels, which provide significant discounts for professional crafters and businesses based on annual volume.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your leather dyes and chemicals safe to ship everywhere?
Some solvent-based dyes and flammable liquids are restricted to ground shipping only and cannot be shipped internationally or via air due to safety regulations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal and Tandy Leather gift cards.